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New Contributor
New Contributor

NBN Not Connected

We do not have NBN anywhere near our residence and the techs came to connect and confirmed it was not available so we canceled and it is not on our account any more but they keep ringing. How do we stop this as I am getting quite distressed.

 

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Moderator
Moderator

Re: NBN Not Connected

Hi @wmfpstick, thanks for reaching out to us here.  Sorry to hear you're having some grief with being contacted about a NBN order that didn't eventuate.  Apologies for the stress this has caused you.


Please reach out to us by a private message via our Social Media pages (official Optus Facebook page or Twitter page) where we can obtain your details securely and assist you further.

Alternatively, you can reach us  on a smart device via our Messaging service on the My Optus app 24/7.