NBN Modem and activation




i got an email from Optus that said my NBN connection been connected, my appoinment is today 12th Sept, one of team member said technician will come and bring the new modem to my house to install it.


what happened with that?i havent got any call that anyone come with modem to install and suddenly been acttivated?


please advise


Re: NBN Modem and activation


Hey Gforce_123,

Just touching base to see if the installation went ahead last Thursday?

Is everything up and running? 

Please let us know if you need further assistance.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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