We want to install a pergola and need to relocate the overhead lead-in cable utalised for our Optus HFC NBN service.
I have had a licensed ACMA electrician inspect and they advised that I need to arrange this with my NBN provider as they aren't allowed to relocate it.
Can you please provide contact details of the relevant department within Optus.
Ah yes for this particular enquiry you may need to speak with NBN directly.
If the portal was offline previously, you can jump back into Live Chat to double check, but any re-provisioning of the physical network will need to go through NBN directly.