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2019-06-22 02:01 PM
So, I had "speed pack 4" enabled on my service (NBN on HFC)
Unfortunately I find cannot achieve UL speed above 20mbps when using the Optus Sagemcom router.
I have tested the NBN connection by plug my PC in directly to the NBN modem.
With that setup I can get full 40mbps UL.
When I put the Optus router back into the mix, limited to 20mbps.
Can anyone confirm if the Optus router has such a limitation?
2019-06-22 02:27 PM
Its not a hardware limitation. Plenty of NBN Optus customers on 40Mbps upload.
It may be a faulty modem. Or possibly Optus are limiting the bandwidth when they detect their modem etc.
Can only suggest you contact them directly and see if they can't flick a switch on the backend. Otherwise get them to send out a replacement modem.