Re: NBN FTTP Peak Hour Speeds


Hey @tsargeant, sorry to hear you're impacted by peak time slows Smiley Sad If you've spoken with Tech Support and they've advised there's no ETR, best to then chat with our Retention Team to discuss your contract options from here moving forward. 

Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!

Please ensure you abide by the community guidelines. All moderation actions are final.

Re: NBN FTTP Peak Hour Speeds

[ Edited ]

Re: NBN FTTP Peak Hour Speeds


I still have the same experience in May 2017.  So Optus have fixed nothing.  False advertising I call it. Fraud is another word.


Re: NBN FTTP Peak Hour Speeds


We are still suffering the broadband speed issues. I have tried calling the support phone number several times without much luck. It's painful to be on the phone for 30 minutes and then having to hang up - there is never a person on the other end of the phone. 


Pedestrian. Ordinary. 

Post a Reply
Top Contributors
90 Kudos
54 Kudos
27 Kudos
20 Kudos
19 Kudos