Hey guys, we're sorry for the interruption to your service throughout the day. I've copied this respond from a similar thread. I can confirm that the issue was resolved at approximately 10:40PM. For those of you who are interested to know the reason behind the widespread outage today; it's stemmed from a DHCP server issue. A DHCP server is responsible for automatically issuing users with a unique IP address. Due to the issue, customers were unable to re-connect/renew their DHCP leases. We noticed services coming back online at roughly 7:30 PM however due to the high number of DHCP requests, it's taken a bit longer than expected to have online modem sessions numbers back to normalised/expected levels. If you guys have any other questions, please send them through.