cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
erike001
New Contributor
New Contributor

NBN FTTN - High Latency - 2256 - Woy Woy Bay (Central Coast)

Checking to see if anyone in the same area is experiencing high latency (ping +300ms using Speedtest.net to Optus Sydney server) since yesterday.

Contacted Optus, they didn't flag any network issues, but Ping has been around that mark consistently for 24 hours now. 

I've done the reset modem dance several times and checked with Wifi and direct ethernet connection to the modem - same result.

Thanks.

0 Kudos
Reply
1 Reply
Casey_YC
Moderator
Moderator

Re: NBN FTTN - High Latency - 2256 - Woy Woy Bay (Central Coast)

Hey @erike001


It's not good that you weren't able to get the assistance you needed via our support platforms. 


If you'd like to chat about your network troubles further, we also have our Social Media team who can assist. 


If you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

Top Contributors