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NBN Connection

Dee2019

Hi, 

Ive recently relocted , notified Optus  on the 12Th of Feb and requested my internet be transfered. I receiced a messaged stating NBN service would be active on the 22nd of Feb. Unfortunatly this didnt occur , ive contacted Optus several times and keep getting a different story , order pending , my order was cancelled , theres a error . I cant seem to get a straight anwser , its now Thursday the 28th and still no Internet.  Is there anyone in australia i can contact to resolve this issue?

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