I have Optus Broadband and according to speed test have an excellent connection.
Ping: 6 ms Download: 106 Mbps and Upload: 38 Mbps
Why do streaming videos and Optus Premiere League often buffer on my PC and Sony TV?
I expect HD quality, but the buffering sometimes makes watching impossible.
Solved! Solved: Go to Solution.
Hi @ BULLIES - apologies for any inconvenience this may have caused.
The Optus Sport stream is currently brought to devices in 720p. If you have a Fetch TV box, the quality can be upscaled to 1080p.
Optus Sport is delivered using Adaptive Bitrate Streaming technology at a resolution of up to 720p. Note that the use of other internet applications on the same internet connection at the same time may cause a degradation in video quality. Streaming quality is dependent on your device and service provider and on the speed of your internet connection.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance.
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Thanks for getting back to us and helping us understand the issue. In this case, are you able to send us a PM on Facebook/ Twitter as we'd like to take a closer look for you?