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NBN Adress Not showing up



I have three town houses which were built in late 2018 and were all made NBN ready with all the lead in cables to each unit being done by an electrician. 


The problem is, right now one of our tenants are trying to connect to the NBN but the address is not showing up as NBN ready when if you look up the street address it says we are ready to connect. Again the problem is, there is no unit 1, 2 or 3 at said address. 


We would appreciate prompt assistance with this. 


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Online Community Manager
Online Community Manager

Re: NBN Adress Not showing up

Hi Nickromas,

This isn't something we'll be able to assist with on this public forum.

Please see this thread about the same issue.

Basically if you have a Social Media account, please send a PM to Optus on Facebook or a DM on Twitter with the details so the team can help out.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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