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Nickromas
New Contributor
New Contributor

NBN Adress Not showing up

Hey 

 

I have three town houses which were built in late 2018 and were all made NBN ready with all the lead in cables to each unit being done by an electrician. 

 

The problem is, right now one of our tenants are trying to connect to the NBN but the address is not showing up as NBN ready when if you look up the street address it says we are ready to connect. Again the problem is, there is no unit 1, 2 or 3 at said address. 

 

We would appreciate prompt assistance with this. 

 

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Ray_YC
Online Community Manager
Online Community Manager

Re: NBN Adress Not showing up

Hi Nickromas,


This isn't something we'll be able to assist with on this public forum.


Please see this thread about the same issue.


Basically if you have a Social Media account, please send a PM to Optus on Facebook or a DM on Twitter with the details so the team can help out.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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