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Online Community Manager
Online Community Manager

Re: NBA League Pass Buffering on Optus

Hi guys,


For those still experiencing NBA issues, no matter what the connection type, please send an e-mail to yescrowd@optus.com.au with the following details for now:


Networks have asked for at a minimum: 

  • Username or Mobile Number
  • IP address
  • Time & Date of impact
  • Details of the game(s) watched including whether Live or VOD replay
  • A speed test result at the time of the issue

Once received, I'll likely be the messenger between the two parties working towards a resolution.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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