Searching...
Reply

NBA League Pass Buffering on Optus

[ Edited ]
reyrea

I have recently switched to NBN Fiber to Home 100Mbps\40Mbps plan. After switching, I am unable to watch NBA League Pass using Chrome browser on my laptop. I have my laptop wired directly to the modem/router. I do get 90Mbps\35Mbps internet speed using Speedtest.net. NBA League pass is buffering even at the lowest speeds for streaming. I have switched laptops but still get the same problem. I never had this problem with my previous NBN provider.

 

Does anyone have the same issue? Is this an on going issue for Optus NBN? What other troubleshooting can I do for this problem?

 

reyrea

Re: NBA League Pass Buffering

Shauna

Hey @reyrea - thanks for the message.

 

Can you please confirm your account number, full name and DOB via PM?

 

We might need to pass this one on to our TV & Content team for further investigation. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: NBA League Pass Buffering

Chris86

I have the same problem.. Plays for 10 seconds and buffers for longer. Please help. 

Re: NBA League Pass Buffering

reyrea

Did you just recently switch to Optus NBN? Do you have buffering all day? 

Re: NBA League Pass Buffering

Chris86

Thanks for the reply. We have had it for 5ish months. It seems to perform better during the day however I still need to reduce the picture quality drastically. Seems strange that it can't handle a simple website stream. 

Highlighted

Re: NBA League Pass Buffering

reyrea

Are you fibre to the home? What speedtest are you getting? Are you located in NSW?

Re: NBA League Pass Buffering

Chris86

Fibre to node 33.61 Mbps speed test. Yes Central Coast NSW. 

Re: NBA League Pass Buffering

reyrea

My speedtest is 90mbps/35mbps but games are buffering at 240p quality. I am located in 7hills NSW. Did this issue ever happen before with your Optus NBN? How long have you been with Optus? If it was ok before then it might be NBA league pass thats having an issue.

Re: NBA League Pass Buffering

Chris86

Yea i'm getting the same. It's been the same since I got optus 5mths ago. Netflix etc streams fine its just NBA. Soooooo frustrating when you finally get some downtime and can't watch a game! 

Re: NBA League Pass Buffering

reyrea

Same here. I did not have any issues when i was with my previous NBN provider Skymesh. So you never were able watch properly ever since switching to Optus NBN...is that right? I am tryying to watch Wolves Suns game right now on auto quality. Its buffering and pixelated. Are you also getting the same issue? 

Post a Reply
Top Contributors
111 Kudos
41 Kudos
31 Kudos
19 Kudos
14 Kudos