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2019-01-14 10:50 AM - last edited on 2019-01-14 11:24 AM by Ray_YC
Hey Optus Support team
my problem is my upload speed - my address is *hidden* - Croydon North - VIC
2019-01-14 12:25 PM
You've posted this under NBN but it appears the NBN is yet to reach Croydon North?
What sort of technology do you have for internet? Optus or NBN?
2019-01-14 01:38 PM
when I signed the contract I lived in Balwyn so I had NBN after moving to Croydon North , my plan has been changed to DSL so I have DSL contract with Optus.
2019-01-14 02:37 PM - edited 2019-01-14 02:39 PM
So how are you defining too slow? ADSL upload speeds are usually under 1-2 Mbps.
What upload speeds are you getting?
PS First thing Optus will ask you to do is turn your modem off for 10 minutes and back on to resync.
PPS I take it no Optus Cable Options in your area? It would still only be 1.5Mbps on Optus cable though .
2019-01-14 03:40 PM
Sounds about right. What download speeds are you having? More than 10?