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My Upload speed is too slow

[ Edited ]
Liam323

Hey Optus Support team

 

my problem is my upload speed - my address is *hidden* - Croydon North - VIC

 

Regards

Liam *hidden*

Re: My Upload speed is too slow

petergdownload

You've posted this under NBN but it appears the NBN is yet to reach Croydon North? 

 

What sort of technology do you have for internet? Optus or NBN?

 

Peter Gillespie

Re: My Upload speed is too slow

Liam323

Hi Peter

 

when I signed the contract I lived in Balwyn so I had NBN after moving to Croydon North , my plan has been changed to DSL so I have DSL contract with Optus.

 

Regards

Liam

 

Re: My Upload speed is too slow

[ Edited ]
petergdownload

So how are you defining too slow? ADSL upload speeds are usually under 1-2 Mbps. 

 

What upload speeds are you getting?

 

Peter Gillespie

 

PS First thing Optus will ask you to do is turn your modem off for 10 minutes and back on to resync.

 

PPS I take it no Optus Cable Options in your area? It would still only be 1.5Mbps on Optus cable though .

Re: My Upload speed is too slow

Liam323

I am currently getting 0.61 Mbps for upload

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Re: My Upload speed is too slow

petergdownload

Sounds about right. What download speeds are you having? More than 10?

 

Peter Gillespie

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