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Occasional Contributor
Occasional Contributor

My Sagemcom F@ST 3864AC needs replacing

Hi, My Sagecom F@st 3864AC NBN is not working anymore.  How can I get a replacement and what kind of Modem/router is suitable?  We have a bundle of home phone service and unlimited internet connection.  Thanks a lot for your help.

peditran 

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Contributor
Contributor

Re: Sagemcom F@ST 3864AC

If you contact Optus they will replace it for you, there's a newer model that's supposed to have better wifi. If you'd like to purchase your own 3rd party modem just bare in mind that your landline will not work through it.
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Occasional Contributor
Occasional Contributor

Re: Sagemcom F@ST 3864AC

Thank you very much, Yahhump. I am waiting for my replacement modem from Optus.
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Occasional Contributor
Occasional Contributor

Re: Sagemcom F@ST 3864AC

Hi, so I was originally going onto a NBN Plan once it become available nobody has contacted me, yet what do you do about a modem? I think I got this Sagemcom lying around for the last year waiting for connection do I return it and get the better one?

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