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jeepers
Contributor
Contributor

Modem software update

Is there going tp be an update for this modem  FAST5366TN-A  as its getting a bit outdated...no 4G backup (3G only) and the WiFi isn't the best on it.

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Kartika
Moderator
Moderator

Re: Modem software update

Hi @jeepers, we don`t have a confirmation in this regards at the moment. It depends on the manufacturer. With modems if there is any update it will automatically happen. You can check your current firmware or updates by logging into the modem settings (details on the back of the back itself).


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jeepers
Contributor
Contributor

Re: Modem software update

Thanks for the reply my current software version is SG4Y1TM001009 so its quite an old modem.
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AndS
Regular Contributor
Regular Contributor

Re: Modem software update

@jeepersPlease have a read of the following thread as it is important that you get the correct info depending on what exact modem you have:

https://yescrowd.optus.com.au/t5/NBN/FAST5366TN-A-4G-Failover/td-p/627109

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Modem software update

It has LTE support so its 3G & 4G.

New firmware version v2023 actually started being pushed out this week.
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jeepers
Contributor
Contributor

Re: Modem software update

Is it possible to download this 2023 update or do I have to wait for the modem to do it.
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Jack_YC
Moderator
Moderator

Re: Modem software update

Hey there @jeepers, the modem will generally update the firmware without you having to do anything. You could also try power cycling the modem or completing a restart through the modem settings. You can access the modem settings through a web browser. Just search for 192.168.0.1 in the address bar.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Modem software update


@jeepers wrote:
Is it possible to download this 2023 update or do I have to wait for the modem to do it.

Typically its possible to force a firmware update by just rebooting the modem through the maintenance menu, but I was unable to do that with this release as its a staggered roll out.  2K units will be updated this week followed by 20k per day.

jeepers
Contributor
Contributor

Re: Modem software update

OK Thanks for the info
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jeepers
Contributor
Contributor

Re: Modem software update

Anyone know what is in this update...mine updated but i cannot see any difference....?
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