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Modem shortage

Anyone else out there getting fobbed off by Optus with a Modem shortage?
We have been without internet for 2 weeks now & still no new modem.
We have made appointments for a technician on two separate dates & nobody has turned up on either of them.
I bought a used Optus modem on gumtree & the dsl light flashes so there is obviously a problem at the node but Optus will not come out to fix it until they have a modem of which there is a so called shortage.
How long will this go on ????
They said that we could get a free dongle at the Optus shop to tie us over , but after going down there ... guess what , out of stock as there is a shortage of those too!!!!!!
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Modem fried

Our NBN modem fried itself nearly 2weeks ago & we are still without wifi & phone.
Optus said there is a shortsighted modems.
We have had two appointments for a technician to visit where I have taken time off work & nobody has showed up.
What sort of business are they running. Disgusting service IMO
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Re: Modem shortage

Optus have has problems accessing and distributing their products for over 2 weeks now. See here.

What type of NBN connection do you have?

 

 

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