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Redzircon
Occasional Contributor
Occasional Contributor

Misprint for username in Optus Sagecom FAST 3864V3 HP NBN modem pamphlet

The pamphlet gives the wrong login detials for the Sagecom FAST modem 3864V3 HP, delivered a few days ago for the NBN.

The correct login is optus   (all lower case, correct)

The pamphlet says it is 'Optus' (incorrect)

4 Replies
Jeneral__Pain
Trusted Contributor
Trusted Contributor

Re: Misprint for username in NBN modem pamphlet

Hopefully we can get @Optus to update the details. 

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Ray_YC
Online Community Manager
Online Community Manager

Re: Misprint for username in NBN modem pamphlet

Thanks heaps for the feedback, I'll ensure this is forwarded on. 🙂 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
Redzircon
Occasional Contributor
Occasional Contributor

Re: Misprint for username in NBN modem pamphlet

The pamphlet print code is 1424271(06/18)

Ray_YC
Online Community Manager
Online Community Manager

Re: Misprint for username in NBN modem pamphlet

Just a quick update to advise we've had confirmation that the issue is recognised and that it will be updated in future versions of the guide. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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