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Live Chat

moore64

I have been trying to connect to live chat but it won't for some reason connect does anyone no what is wrong

Re: Live Chat

Davelew

Hi

 

Working for me on this link: https://www.optus.com.au/notices/service-chat

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy

Re: Live Chat

kangkung

I have had the same problem when using PC. But with iPad live chat is better. Perhaps it is something to do with my internet security Kapersky.

 

Re: Live Chat

kangkung

In fact I think optus website is not friendly. Most of the time I ended up phoning them to get things done. Some times I do not get e mails. I can not find my usage. After chatting the transcript I requested never reach my inbox. Negative list is longer than this. I wonder why they seperate my service and my account. You have to log in seperately.

 

Re: Live Chat

moore64

thank you I also have Kaspersky

Re: Live Chat

newline

Ad blockers, uBlock for sure, appear to block activity on live chat. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site.

Re: Live Chat

SillyGogo

restarted my computer fixed the issue for me the other day


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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