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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor LisaJHaw
New Contributor

Live Chat

It is about time Optus put a link to Live Chat on their website. Oh, no, wait! If they do that they will get flooded with people trying to complain about their shitty service! Every time I need to contact Optus, I get on the forum to get a link to live chat and usually get the wrong department. I've just been told that I can phone in. Yay! I want to waste my time on hold forever and then speak to someone that is difficult to understand! Put the Live Chat link on the website!

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4 Replies
Contributor Realistix
Contributor

Re: Live Chat

Hi, goto support, search 'how to contact optus'.  choose 'something else' then choose 'something else' again.  Really not that hard to find.  If you want links, let me know.

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Trusted Contributor
Trusted Contributor

Re: Live Chat

The way I always find it is: google: Optus chat

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New Contributor LisaJHaw
New Contributor

Re: Live Chat

My point is, you shouldn't have to 'search' to find how to live chat!

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New Contributor LisaJHaw
New Contributor

Re: Live Chat

I just went to log in to this forum and put the wrong password in and guess what?!?! A live chat box popped up!

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