The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2017-09-16 01:04 PM
It is about time Optus put a link to Live Chat on their website. Oh, no, wait! If they do that they will get flooded with people trying to complain about their shitty service! Every time I need to contact Optus, I get on the forum to get a link to live chat and usually get the wrong department. I've just been told that I can phone in. Yay! I want to waste my time on hold forever and then speak to someone that is difficult to understand! Put the Live Chat link on the website!
2017-09-16 01:38 PM
Hi, goto support, search 'how to contact optus'. choose 'something else' then choose 'something else' again. Really not that hard to find. If you want links, let me know.
2017-09-17 07:07 PM
My point is, you shouldn't have to 'search' to find how to live chat!
2017-09-17 07:08 PM
I just went to log in to this forum and put the wrong password in and guess what?!?! A live chat box popped up!