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Shaik123
New Contributor
New Contributor

Landline phone

My landline phone rings outgoings, but doesn’t ring on incomings. It doesn’t ring at all. It has started happening after NBN installation. Currently it is connected to Optus modem. How can i get it to work?
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Nard_YC
Moderator
Moderator

Re: Landline phone

Hi there @Shaik123. Thanks for posting on Yes Crowd. 


We have a handy guide on Fixed Phone Line Troubleshooting for receiving/incoming calls that I'd recommend trying out to see if that resolves your issue. 


If you’re still needing a hand, we recommend Messaging us via the My Optus app.

Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook page or Twitter page for further assistance.

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