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New Contributor
New Contributor

Internet nbn

Internet NBN and
cable are down
What is happening?????
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New Contributor
New Contributor

Re: Internet nbn

same here in box hill and surrounding areas. been on chat waiting for someone to answer for over 30 mins with no reply!

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Trusted Contributor
Trusted Contributor

Re: Internet nbn

@Blackknight I checked the outage page for Box Hill and Optus are aware of it.

https://www.optus.com.au/about/network/service-status.

https://www.nbnco.com.au/support/network-status I checked in Box Hil South and the NBN site is reporting "Planned maintenance is currently taking place".
 xxx CANTERBURY RD BOX HILL SOUTH VIC 3128 Australia
We are currently performing planned network maintenance. It started on 27 Jul 8:30am and will finish at 27 Jul 6:00pm. Services are expected to be affected for a total of 3 hours during this time.

I am an Optus subscriber, just trying to help.
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Respected Contributor
Respected Contributor

Re: Internet nbn

@Optus 

Why aren't customers notified of NBN planned maintenance?

My electricity company has no problem notifying me via snail mail and SMS for planned maintenance.