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New Contributor
New Contributor

Internet connection broken at about 23:40 every day recently

Recent days, my NBN has dropped at about 23:40 several times, and it recovered after 10-15 minutes.  Anyone knows what's happening?  My zip code is 2260 Terrigal NSW.

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Moderator
Moderator

Re: Internet connection broken at about 23:40 every day recently

Hi Posix


I'm not able to see any area faults in 2260 at this time so it may be an issue with your individual connection or hardware. I'd recommend speaking with our Tech Support team via the My Optus app.

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New Contributor
New Contributor

Re: Internet connection broken at about 23:40 every day recently

Hi Posix;

My Internet drops out at around the same time (23:20-23:45)frequently for 3-15 minute periods , not every night but several time a week usually.  On a FTTN line in Castle Hill Area ........ odd.

I would be interested should you ever find out why ....

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