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2019-01-15 08:38 PM
When I got my $60 a month internet early last year the people at the optus shop said I could be getting anywhere between 70-100mbps and I have consistently have been getting 10-11mbps on Optic to the premises. Is there anyway I can unlock my speed, because im sick of having 10 minute videos taking 10-15 minutes to load, especially on the NBN
2019-01-15 11:52 PM
First thing to do is check your plan and see what service you are paying for, if for example you are on a basic plan and it comes with speed 1-12mbps then you are getting what you paid for, you should then be able to add a speed pack which when I did it went up at a price increase of $10 per pack. 25mbps,50mbps 100mbps on top of you monthly $60.