I could no be verified according the account number you provide

Ray_YC · ‎2018-11-09

Hi Dear,

I recieved the letter that we will change to NBN, the letter ask me to log on to optus.com.au/mycable with my account number: *hidden*. But the website said I could not be verified, what should I do now?

Best regards,

Brie

Tano · ‎2018-11-10

Hey @Brie2218, certainly shouldn't be that difficult, apologies for the runaround there. I'd recommend touching base with our Sales team on Live Chat to see what we can do for you.

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I could no be verified according the account number you provide

Re: I could no be verified according the account number you provide