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Bullies
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

Tried your suggestion, in the Basic screen of my TP Link VR2800 I changed PPOE to IPOE and saved. It then asked me for information, related to a static IP address, which I don’t have. I then changed from IPOE to Dynamic IP Address, and the router no longer asks me for this information or login details.I was then able to connect to NBN.

One word of warning for others, Do NOT choose Optus ADSL from the drop-down ISP list menu, choose Other as Optus ADSL does NOT work with NBN.

 Thanks, Newline after months of frustration, you saved my bacon. Hope Optus is reading this too, I still think this requires a simple Wiki for others that want to use their own modem.

Tourettes
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

Would you care to name the greener pastures and the if the reality was as green as anticipated?

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ConfusedJen
Contributor
Contributor

Re: How to set up a BYO modem???

There is a solution here for the exact situation in case others are seeking it. Glad you got it sorted it drove me almost to drink https://yescrowd.optus.com.au/t5/NBN/Do-I-need-a-username-amp-password-for-NBN/td-p/437537/page/3

Jiefu
Frequent Contributor
Frequent Contributor

Re: How to set up a BYO modem???

I don't mind saying who the greener pastures are.  I moved to Exetel LoL, if you look into them you will kmow why I laughed...! My speeds are consistentently high at all times of the day, both up and down. The phone service is great and the supplied mode/router is brilliant. It has double the range of the Sagemcom, has never been restarted since connection, (except for power outages). No lock ups or freezes and SIP codes are there if I want to use a high performance unit. Supplied is a Netcomm NBN FTTP capable system. I have more components running on the various WiFi channels now than before and in the evening we can still stream video in HD or greater without any stutter whilst windows is updating. 

 

Says a lot for good components and not jamming the Node with hundreds of users. I believe that they have a limit below 100 on the number, then they open another port for new users. Service is by Techs who also understand computer terminology and language.

 

So, YES, the reality was and still is as anticipated and I have no intention at this point of changing.

If you go through life with your head buried in the sand,......all people will see is an ass..!
I am an OPTUS customer and NOT in their service.!!!!
Tourettes
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

Thanks for that info, much appreciated. I’ve spent so much time trying get the same service out of Optus that I had from Internode, that I was going to return to Internode, but I might look into Exetel. Thank again 

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Tourettes
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

Thanks for that. Did you manage to get the phone to work?

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Bullies
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

No, did not even try as I do no longer use a landline.

Brad44
New Contributor
New Contributor

Re: How to set up a BYO modem???

Hi, Thankyou so much after readying this I now have internet. I have been down for over 2 weeks and many calls and wasted time with optus. You guys have saved me pulling more hair out.
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Ray_YC
Online Community Manager
Online Community Manager

Re: How to set up a BYO modem???

Fantastic feedback knowing that Yes Crowd helped both solve your problem and retain your hair, Brad44!


Make sure you return if an issue ever arises again!

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Tourettes
Occasional Contributor
Occasional Contributor

Re: How to set up a BYO modem???

Hi Ray,
This post was from ages ago. The guide did not help. I was unable to set up my voip phone. I eventually gve up trying with Optus and switched back to Internode who had me up and running in no time. I had nothing but problems with Optus NBN. I am still angry with Optus for managing to lose my phone number in the process. I warn friends against switching to Optus.
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