@EmilyWatson, once they've organised the password reset, head to your My Account to change the password to something that's easy to remember.
Changing your Temporary webmail password
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Log into OptusNet Webmail using your temporary password
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In a new tab, log back into My Account and go to My Optus Email Accounts
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Click Change Password against the email account you need to set a permanent password for
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Enter your temporary password in the Current Password field
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Enter you preferred password into the New password field and re-enter.
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Click Change Password. You can now log into your OptusNet Webmail account with your preferred password
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No problem, I hope it helps 🙂
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Hi there, @Ktreeves1
If you’ve forgotten your password, you will need to contact us and ask us to send out a new temporary password via SMS or email. Change your password by following the steps below:
For more info, see, How do I change my Optus email password?
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Hi amanda325,
Should be this one: https://webmail.optusnet.com.au/
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