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New Contributor
New Contributor

How to recover Optus webmail password?

I Forget my Optus email account how could I recover it? I send the code the to my contact number but it's not working. What would I do? I used many support service website but none of them works it. 

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Esteemed Contributor
Esteemed Contributor

Re: How to recover Optus webmail password?

Best to ask support to reset your password if the other method has failed and you can do that via the live chat below if you wish.

 

https://www.optus.com.au/shop/notices/service-chat

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Blog Author

Re: How to recover Optus webmail password?

@EmilyWatson, once they've organised the password reset, head to your My Account to change the password to something that's easy to remember.

 

Changing your Temporary webmail password

  1. Log into OptusNet Webmail using your temporary password

  2. In a new tab, log back into My Account and go to My Optus Email Accounts

  3. Click Change Password against the email account you need to set a permanent password for

  4. Enter your temporary password in the Current Password field

  5. Enter you preferred password into the New password field and re-enter.

  6. Click Change Password. You can now log into your OptusNet Webmail account with your preferred password

 

 

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New Contributor
New Contributor

Re: How to recover Optus webmail password?

Thanks for the information. 

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Blog Author

Re: How to recover Optus webmail password?

No problem, I hope it helps 🙂 

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New Contributor
New Contributor

Re: How to recover Optus webmail password?

Hi! need to recover my email
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Blog Author

Re: How to recover Optus webmail password?

Hi there, @Ktreeves1

 

If you’ve forgotten your password, you will need to contact us and ask us to send out a new temporary password via SMS or email. Change your password by following the steps below:

  

For more info, see, How do I change my Optus email password?

 

 

 

 

 

 

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New Contributor
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Re: How to recover Optus webmail password?

hello i got a temporary password, what is the web site so that i can put my new password in.
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Online Community Manager
Online Community Manager

Re: How to recover Optus webmail password?

Hi amanda325,


Should be this one:  https://webmail.optusnet.com.au/ 


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Re: How to recover Optus webmail password?

forgot webmail password
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