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Honoured Contributor
Honoured Contributor

Re: How long should I expect it will take for fixing a NBN fault at my home. And what is reasonable?

Five weeks is definitely too long. Especially as only NBN can touch NBN equipment. Especially as diagnosing a faulty NCd unit should take all of 10 seconds remotely. An NBN site visit should have been arranged weeks ago .
Glad you're back up and running

Peter Gillespie
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