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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor karlnegie
New Contributor

How long for NBN installation to activate?

Hi. Been on hold for 75 minutes. Really unhappy after a 3.5 hour install. Come on guys Karl *hidden*

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Online Community Manager
Online Community Manager

Re: How long for NBN installation to activate?

Hi Karl, 

I've hidden your mobile number as this is a public forum.

Unfortunately we're not able to assist with your enquiry here. Hopefully by now it's been sorted, if not we can refer you to our Getting Starting with Optus NBN help and support page.

Our members may be able to offer advice if you can provide more information, what type of NBN connection, what's the exact issue, etc.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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