I recently signed up to a 2 year NBN contract with Optus Southland and got 6 months free on the condition that I purchase an IPad over the same period paying $25 a month. Seemed a good deal but a friend at work got the same deal at Optus Southland without having to by the IPad.
Have I been scammed by the sales person? If so, who do I complain to?
6 months free internet access, lets say you are on a $80 plan thats $480, $25 x 24 = $600 Thats $120 for a iPad and 24 months access, thats a great deal! If your friend is getting it for free then it seems too good to be true. Optus must be over budget or getting the money from your friend elsewhere.
Scammed? No. Buyers Regret? Sounds like it.
Its illegal to deceive a potential buyer but there's nothing saying they can't offer you a straight forward deal that maximises there profit. Otherwise you'd have Optus staff disclosing that customers should check out a better deals by competitors (and visa versa). The sales staff in this instance appear to have done their job, its possible you haven't done yours (i.e. due diligence and caveat emptor).
It doesn't have to be an expensive mistake though. Leave the iPad unopened and sell it on eBay for say a $100 discount (easy sell). Then you're left with a 25% NBN discount and maybe a little out of pocket on the iPad (but hopefully have learned something)