Greenacre NSW - NBN is very slow, high latency to ping 18.104.22.168 and optus.com.au, omg 2Mbps upload
I'm working from home, Kids learning from home... need support urgently.
Please open a support case for upload speed issue.
The ping result is acceptable now, <20ms for 22.214.171.124.
The upload speed is very bad, <2Mbps.
If you mention that you were sent through by DavidYC they'll be able to help you out. Please note, the team won’t be able to respond right away, but they’ll be with you as soon as they can.
Alternatively, you can Message us via the My Optus app. You’ll just need to ensure that you select the relevant prompts: