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From Tuesday 25/08 just no working

From 25/08 nbn just not working
I tried to speak case manager till today
No one respons
I want a internet back ASAP
I cant do businesse without internet
Im stuck in Covid-19 and Nbn now
B cus Im leave in Melboure
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Moderator
Moderator

Re: From Tuesday 25/08 just no working

Hi @Hamm,

Thanks for raising this with us.

Anything listed on our Network Status page http://bit.ly/2AoamTw? If seems ok, please check our troubleshooting page https://bit.ly/2LhE5V3.

If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.



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