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Joe-W
New Contributor
New Contributor

Fixed landline not working

I'm  not  able  to  call  or  receive  call  on  my  landline  which  is  bundled  with  nbn  broadband.  Internet  is  working  though.  I  have  lodged  issue  on  2 September  2017,  reference  number  17147872.  No  one  from  Optus  has  contacted  me  with  the  status  of  issue  and  expected  date  of  resolving  the  problem.  It  is  NOT  good enough  for  Optus! 

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SillyGogo
Crowd Champion
Crowd Champion

Re: Fixed landline not working

Have you received an SMS from optus to say that your number is successfully ported over to NBN? Mine tooks about 24 hours. Until it is ported over, maybe try to plug in your exisiting cable modem and see if the phone is still working there.


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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