Error Message on NBN

[jackie23]

I have been getting the following message over the last 2 days everytime i enter a new window on web

Your connection was interrupted.

A network change was detected.

ERR-NETWORK-CHANGED

Does anyone know what this means

[Shae · Accepted solution]

Sorry to go with the most commonly used tech phrase of all time right off the bat, but have you tried power cycling the modem? Sometimes it may just be an error that can be resolved with a fresh connection. 

Do you get the same message when opening the web page in Private or Incognito mode? If you can get a page that way, then it may be an issue with the settings of the browser, which can be resolved via troubleshooting.

Are there any other devices that are connected to the modem that are able to access a web page, or is it all devices. If it's all devices, can I ask what lights are displayed on the modem?

Hopefully this is a really good starting off point and with some more info we can get to the bottom of it.

[jackie23]

Hi 

Thank you for your reply.

I got caught in a loop at start trying to reply. I click on reply and kept being taken back to log in screen, then when I enter login message section disappeared so I gave up.

I managed to fix it by removing google and then reloading it

Jackie