cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Lou64
New Contributor
New Contributor

Email

One of my email addresses no longer works.  I called Optus yesterday to fix and told it was reset.  It still does not work.

0 Kudos
Reply
1 Reply
Kartika
Moderator
Moderator

Re: Email

Hi @Lou64, what are you referring to when you say it still does not work? Are you not able to login at all or you are able to login but cannot send / receive emails? Is this via an email application like outlook, windows mail etc or directly through webmail → login page.


If you are using an application then make sure all the settings are correct → Optus email settings page.


If it is a password issue and it is not working directly via the Webmail page as well then you are best to speak with our Technical Support team via the → messaging service to assist you further. Since this is a public forum we can`t access customers account details here.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply