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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor OldShazza
New Contributor


Hey there!


I am having a problem logging into my own website from my home network. I can log in off my phone when it's on 4G no problem, but all my mac computers keep coming up with ERR_CONNECTION_TIMED_OUT. 


I cannot access using other browsers.

I have unplugged the router from the wall, turned it all off and left it for a few minutes.

I have rebooted the computer.

I have flushed the cache

I have cleaned out Chrome

I can access all other websites no problem.

I have tried on 3 different devices in my home - none can connect to it when I'm connected to my optus network.


I've run out of ideas!



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RetiredModerator Toomey


Hey @OldShazza, we may need someone from our networks team to check the site on our end. Can you send me the URL & IP Address via private messenger please?

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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