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Occasional Contributor edwardkyle32
Occasional Contributor

Does optus supply alternative modems?

Does optus supply alternative modems other then the sagecom fast 3864. I have had constant drop outs and can not find a solution. Has anyone had this issue and rectified it? Any suggest will be much appreciated.

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Honoured Contributor
Honoured Contributor

Re: Does optus supply alternative modems?

Nope.

 

The modem does work well usually. You can request a replacement be sent out?

 

Optus should have a record of you dropouts and can send someone from the NBN to test your line.

 

Regards

 

Peter Gillespie