Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Occasional Contributor
Occasional Contributor

Does optus supply alternative modems?

Does optus supply alternative modems other then the sagecom fast 3864. I have had constant drop outs and can not find a solution. Has anyone had this issue and rectified it? Any suggest will be much appreciated.

0 Kudos
1 Reply
Honoured Contributor
Honoured Contributor

Re: Does optus supply alternative modems?



The modem does work well usually. You can request a replacement be sent out?


Optus should have a record of you dropouts and can send someone from the NBN to test your line.




Peter Gillespie

Top Contributors