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Occasional Contributor
Occasional Contributor

Does optus offer an alternative to the Sagemcom Fast 3864v3 HP?

I’m on HFC NBN using the supplied Sagemcom Fast 3864 v3 HP. I have disabled the wifi as I use my own netgear access point. 

internet speed is awesome.... when it’s working.

The Sagemcom Fast 3864 v3 HP keeps dropping out and I have to keep power cycling it. I currently have a landline connected so I need their products and was wondering if Optus offer an alternative brand to this?  It goes down every 1-2 days. 

I keep reading about the dropout problems of this model so surely optus have an alternative model and brand that they can offer? 

I hope someone can offer some help. 

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Respected Contributor
Respected Contributor

Re: Does optus offer an alternative to the Sagemcom Fast 3864v3 HP?

Optus' current router is now the Sagemcom F@ST 5366TN .

If you are having problems with your 3864 you should be able to ask for a replacement and when they send you one it will be the 5366.

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Occasional Contributor
Occasional Contributor

Re: Does optus offer an alternative to the Sagemcom Fast 3864v3 HP?

Thanks for that. Do you know if this is a better unit?

This afternoon I’ve had to power cycle mine 3 times. It’s driving me nuts now. 

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Respected Contributor
Respected Contributor

Re: Does optus offer an alternative to the Sagemcom Fast 3864v3 HP?

All the feedback I have seen indicates that it is better. I don't recall seeing a single comment saying that it is worse.

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