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Occasional Contributor Pitbull007
Occasional Contributor

Do you need extra identification for NBN?

Today I was asked for my driver's license over the phone, is this new?

I've been a customer for 10 years +...... Never asked this before.

 

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Esteemed Contributor
Esteemed Contributor

Re: Do you need extra identification for NBN?

Did you ring them or did they ring you? If they rang you there is a chance it was a scam unless you were expecting a call from them.

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Occasional Contributor Pitbull007
Occasional Contributor

Re: Do you need extra identification for NBN?

No was arranging installation. No scam. Never had it asked before stated was a new system.
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Esteemed Contributor
Esteemed Contributor

Re: Do you need extra identification for NBN?

Neither have I however given the ease that idiots can transfer your services I would say the extra security is welcome.

Edit: Actually if this was a new service they do ask for this information when at a store.

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Honoured Contributor
Honoured Contributor

Re: Do you need extra identification for NBN?

Possibly they were doing a credit check. The major Telcos are now finally asking for a bit more than name, DOB and Address as its just too easy for scammers to hack your accounts otherwise.

Peter Gillespie
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