Today I was asked for my driver's license over the phone, is this new?
I've been a customer for 10 years +...... Never asked this before.
Did you ring them or did they ring you? If they rang you there is a chance it was a scam unless you were expecting a call from them.
Neither have I however given the ease that idiots can transfer your services I would say the extra security is welcome.
Edit: Actually if this was a new service they do ask for this information when at a store.