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pdjhh2
Occasional Contributor
Occasional Contributor

Do I have to have a telephone number on my nbn connection

The Optus shop said we have to have a phone number on the account but we want our inbound number on a different SIP provider. What is the solution here? Can we have a dummy number on our nbn connection if needed and port the main number away?

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Tina_YC
Moderator
Moderator

Re: Do I have to have a telephone number on my nbn connection

Hey @pdjhh2, thanks for getting in touch with us. 


Phone plans are optional and only available when bundling with an eligible Fixed Broadband plan. What kind of NBN connection do you have? 


We have a handy NBN Critical information summary that you can read over. Tina.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Do I have to have a telephone number on my nbn connection

If your intent is to use the phone ports on the back of the Sagemcom with a 3rd party provider you won't be able to do so.
Note also that there is a possibility, though I think its small, that you may have issues with using 3rd VoIP behind the Sagemcom.
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pdjhh2
Occasional Contributor
Occasional Contributor

Re: Do I have to have a telephone number on my nbn connection

thanks for the response. Not going to put any kind of phone straight into the router but ip phones on the internetal network via a network switch. Shouldn't be a problemm unless optus are actively trying to block sip traffic?

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Do I have to have a telephone number on my nbn connection


@pdjhh2 wrote:

Shouldn't be a problemm unless optus are actively trying to block sip traffic?


While not actively blocking it (as far as I know), the Sagemcom has an inbuilt ATA so it might be potentially interfere.

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pdjhh2
Occasional Contributor
Occasional Contributor

Re: Do I have to have a telephone number on my nbn connection

Have used many routers with ATA inside and not had any problems yet. Will keep it in mind though. Hope there are no problems because Optus customer support is utterly diabolical!

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