I am able to connect to wifi ok on my devices, but there is no internet. Tried rebooting, resetting etc. the wifi
I put ethernet cable from laptop to optus wifi modem , i can connect to wifi ok but cannot access any webpages. Says cant reach pages.
Cant connect my TV settop box as says connection fail between wifi modem and internet but it connects ok to wifi modem.
i ipad says server taking too long to respond when trying to access webpages
I'm sorry to hear you're having some issues with your internet connection. It sounds like there may be an issue with your NBN/ADSL/Cable connection.
Have you tried our Home Internet troubleshooting support page to try and fix the issues you're experiencing?
Please also check out our Network Status page to ensure there are no known faults or outages in the area.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
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