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New Contributor Steve67au
New Contributor

Connected to NBN but not internet or phone connection

Got connected to NBN this morning (the technician assures me NBN is working). Connected the sage com modem supplied by Optus and it all lit up fine. Internet light flashes intermittently but no phone light. It’s cable to the house. Any ideas? 

 

Restarted and reconnected several times. 

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Trusted Contributor
Trusted Contributor

Re: Connected to NBN but not internet or phone connection

If there is no PHONE LIGHT, please call Optus on 133 937 and get them to push the provisioning through.

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