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Chipmunks thru Netflix

Vinfig

Everytime I open a new movie the sound disorders like chipmunks, I need to go out and then open again, it only does thru this tv 4k TCL, I did try other tv 4k JVC and don't have this problem, I called TCL can't find the problem and says their is a problem with my fetch box, but it also does thru Telstra TV too, can someone will me 

Thx

Re: Chipmunks thru Netflix

Paddylee

It could be that the tv does not like 5.1 surround from other devices - does the issue occur if you set the fetch box to stereo sound (in the menus)?

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Re: Chipmunks thru Netflix

Vinfig

No but I will try that on the fetch box, but you think that TCL technical guy would test that, 

Thank you 

 

 

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