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Occasional Contributor rfb
Occasional Contributor

Cannot view NBN data usage

I have an unlimited data usage plan but cannot see what my data usage actually is.

It's not on my bill (which includes the data usage for my mobile) and I have tried under Member Services and "My Internet Account" is not listed in the left-hand menu.

There is a link "My Internet Account" on the page which takes me to another page with a "My Bills" link.  When I click on that it takes you to a support page titled "How to Change Your Bills Postal or Email Address" ... kind of useless.

Anyone know where else I can get my actual NBN data usage?

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Esteemed Contributor
Esteemed Contributor

Re: Cannot view NBN data usage

I believe Optus take the view that as its unlimited there's no need to tell how much you are using?

 

You can contact LIVECHAT and they'll be able to tell you.

 

Peter Gillespie

 

 

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