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New Contributor zjdzff
New Contributor

Can't use internet!!!

how to activated the internet? although we were connected with the wifi,but can not use any more 

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Crowd Champion SillyGogo
Crowd Champion

Re: Can't use internet!!!

We had the same problem, saying connected but no internet. Have you received an SMS from Optus saying that your connection is active? It took about 5 hours after NBN connection is active for our internet to be fully activate at Optus's end. 


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RetiredModerator Mike-N
RetiredModerator

Re: Can't use internet!!!

Hey @zjdzff

 

I'm sorry for the delay. Have you since had this resolved? If you're ever facing a technical issue in the future, it's best to reach out to our Technical Support team via Live Chat here


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