An important topic of discussion within the industry is how technology continues to develop at a fas... Read the full story
2017-12-13 10:04 PM
2017-12-17 10:01 PM
Hey @dtxprs11, sorry to hear of the issues. When relocating, your account number may change which could cause the issue with your My Account. If you jump into Live Chat, an agent will grab as much info as you an provide to locate your account and fix this up for you.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button