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New Contributor Loser1001
New Contributor

Can’t change nbn appointment

can someone help me change an nbn appointment. Every time I use chat they try to transfer the chat and it always times out.

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Trusted Contributor
Trusted Contributor

Re: Can’t change nbn appointment

It depends on what appointment type it is, and if there is availability on the date you want.

 

new service > call activations 

existing service (was previously working)> call faults

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Esteemed Contributor
Esteemed Contributor

Re: Can’t change nbn appointment

You can't pick your appointment date, but it should be straight forward to get another one a little further down the track. Unfortuantely only Optus can do this for you. Try Facebook Optus or back to LIVECHAT (perhaps in business hours?)

 

Peter Gillespie

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