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Caller ID & Voicemail Charges on Optus NBN

Can someone who has Optus NBN confirm, do they have to pay Extra for Caller ID incoming and Voicemail on the home phone/VOIP part of there bundle?

 

Live Chat Tell me is $3 per month, for each, even on Optus NBN Bundle's, is this correct?

In a VOIP World $6 a month for Caller ID and Voicemail?!  

 

Just wanted to confirm from someone actually using it 🙂

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Re: Caller ID & Voicemail Charges on Optus NBN

Heya @pwright! Fancy seeing you here 😉 

 

In the time I've worked for Optus I've never seen an additional charge for Voicemail or caller ID. As far as the new plans are concerned; the Optus Ultra & Ultra entertainment bundle do include caller ID & voicemail at no additional cost.

 

I can't find a single voicemail product that has a $3.00 charge. That's very odd :S 

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Re: Caller ID & Voicemail Charges on Optus NBN

Hey Dan, fancing see you here!

 

Thanks for clarifying that, I think the charge is left over from the Pre NBN days, with PSTN on Telstra Copper days, maybe the CSR on live chat found some old scripting when I asked. Good to know that there bundled with the Home Phone part of bundles 🙂