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Contributor Chunnybh
Contributor

COMPENSATION

After months of no NBN and loads of hassel. Ombusdsman got involved and I got $2299 compensation from Optus. NOT for no internet when they said I would get it but because they did not activate the phone . You only get compensation if your phone is not connected when Optus say it will. 

I don't even use the home phone. I did once call my mobile so I could get the home phone number.

So when you get an NBN package make sure you also get a home phone in the package.

 

 

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Crowd Champion SillyGogo
Crowd Champion

Re: COMPENSATION

Wow, I will request a new optus phone connection for my shed !


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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