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Re: Better NBN modem than the provided Sagemcom.

Damo71

Hi RichardGUSA1 I don’t use the router WiFi as I have an AP poe off one of my ports on the router. I am having port forwarding issues for my NAS which others are too. I also have a Ethernet switch off one port, ideally I’d like to combine a 1gb router with poe and switch in one unit but the draw back is the issue of the fixed line phone and modem to not lose the phone in the process

Re: Better NBN modem than the provided Sagemcom.

Damo71

Hi RichardGUSA1 I don’t use the router WiFi as I have an AP poe off one of my ports on the router. I am having port forwarding issues for my NAS which others are too. I also have a Ethernet switch off one port, ideally I’d like to combine a 1gb router with poe and switch in one unit but the draw back is the issue of the fixed line phone and modem to not lose the phone in the process. I’d rather not have 2 routers in the system

Re: Better NBN modem than the provided Sagemcom.

18yearCableUser

They are all rubbish - get an APPLE AC modem - Not cheap but I have always found they are the best.

Re: Better NBN modem than the provided Sagemcom.

Damo71

Do they work with the phone?

Re: Better NBN modem than the provided Sagemcom.

RichardGUSA1

I agree, they were the best but they have stopped developing routers (not modems) and formally announced in 2018 that they will continue selling until stock runs out.  There was no provision for dedicated phone connections.

Re: Better NBN modem than the provided Sagemcom.

RichardGUSA1

Hi Damo71, if I understand correctly I assume you are using the Optus supplied device as your router, is there a reason you have decided to configure your network this way?  Can you confirm if you were supplied one or two devices by Optus?  Newer connections seem to have been supplied with separate modems and routers as they want to switch out the modem when you move to nbn without changing your WiFi network.  I prefer this anyway as it separates things which can simplify problem solving when you have issues.  I have an Optus supplied Modem providing my cable internet connection and connected to that vai Ethernet cable I have an Orbi Mesh router which acts as the only router on my network and also provides the WiFi AP.  I have my NAS storage connect to the 1GB ethernet port on the Orbi router/AP.  From there I currently have a single Orbi satelight to extend my WiFi mesh and I will add satelights anywhere in the property I have WiFi issues.

 

For the phone connection, that seems to vary based on the service you have from Optus.  In my case, on a cable connection, the phone connect is wired separately to the internet connect and so I plug my phone into the wall socket, not the modem.  However, the instructions that came with my two units from Optus said that the phone should be connected to the Modem, not the WiFi router and so I would assume that is you configure the Optus box as as modem and disable the router and WiFi functions then your phone should still be connected through this Optus modem.  Then configure your WiFi AP as your router.  In other words, and it would be good for someone at Optus to confirm the phone VoIP traffic connects directly from the modem and doesn't connect through your router.

Re: Better NBN modem than the provided Sagemcom.

Damo71

I have Optus router/modem combo, I have internet to the node one wire to the house, from here it connected to the modem and phone does too. One port I have to my Ethernet switch another to my AP the third to my NAS. Ideally I would love to combine in one unit. Having problems with port forwarding on the router for the NAS it doesn’t seem to be working and others have comments on other post of similar issues with port forwarding. The other issue is the phone line and Optus not allowing other units to make the phone work 

Re: Better NBN modem than the provided Sagemcom.

RichardGUSA1

Ok, I have that also but I have disabled the router functionality on the Optus device so that it only functions as a modem.  Then my WiFi device (Orbi Mesh) is the router and WiFi AP.   This works perfectly, my NAS storage is connected to the Orbi WiFi router.

 

I believe this would still support your phone connection as you would plug your phone into the Optus modem.

Re: Better NBN modem than the provided Sagemcom.

Greggles101

Yes, people claiming that it can not be done just do not know how. 

 

You can download the router config and get the sip coding for your phone from there. 

 

I'm not sure why optus refuses to provide this, because obviously it is in their best interests for people to be able to use their own superior devices. I actually use a telstra business hub with my optus connection and phone. 

 

The sagem that optus provides uses very basic encryption to protect the sip coding however this can easily be decoded online by just copy pasting the script 

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Re: Better NBN modem than the provided Sagemcom.

markzzz

Thanks for that tip Greggles101.

Is the backup base64 encoded..

 

As far as this over all discussion goes the Telco's generally do not supply you with quality equipment..

If you experiencing stability issues the Telco is the obvious starting point but once you feel you have exhausted this avenue you really need to begin to be inventive..

 

In a technical capacity I have dealt with many various broad band solutions.

The one point to take from this is no one cares more about your connectivity than you..

So take control of the things you can. Show the evidence of where issues exist to the Telco and they will assist.. (maybe even Telstra, then again maybe not)

 

If you want an all in one device which the Telco supplied, you are most likely to experience performance and stability issues.. This is not to say you definitely will experience issues.. But if you weren't experiencing issues you probably won't be reading this thread..

 

I'll give my 2 bobs worth. (this is just my personal opinion, please no aggressive discussions about brand etc)

Most of the cable, vdsl, adsl etc. modems the Telco's supply are garbage.. They are barely able to cope with conventional WEB traffic. Once you start streaming or doing anything relating to Peer 2 Peer (many games use P2P) traffic they fall over.. Often due to the limited NAT table space.. At this point the modem will hang, reboot, perform a memory dump etc.. But your broadband is unavailable during this activity.

If your serious about stabilising the environment separate the devices..

For example, only use your modem as a method to convert your VDSL to Ethernet. Of course to achieve this your modem needs to be configured as a bridging device only, if it can be configured this way. If it can’t you need to replace it with one that can. (DMZ mode is not really bridging.)

 

On the Ethernet side of the modem you need a good quality firewall.. (this pretty much excludes anything TPLink, there’s a reason why they are cheap)

Many of the highend Asus firewalls are excellent, as are other brands..

For example the Asus RT-AC68u are excellent and only cost about $200. What makes it excellent? Stability.. They have plenty of flash memory and Dram.. They don’t fall over when they get busy.

In this structure your modem is only converting from your VDSL, Cable etc.. to Ethernet..

The task of managing the NAT table, routes, ARP cache, firewall function etc. is now being done by your highend Asus firewall..

If you want to do it even better use 3 separate devices..

Modem -> Firewall (eg Cisco RV042g)  and a separate device for your Wifi access point or points..

Non of this is free but it doesn’t have to cost a great deal either.

If your broadband is important to you you’ll spend the $’s, if not then you won’t.

 

Rough prices..

Modem eg. Netgear DM200 $85.00

Firewall Cisco RV042g $220

ASUS RT-ac68u $200

 

Take action.. Control what you can and assuming your ISP is in fact supplying you a stable service.. Everything should be good.. (that’s still a should be)

 

 Just my humble opinion..

Cheers people.

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